vent....

Ummm.. ok, I have had one of the most frusterating experiences of my life unfold over the last few months. I am not sure if you know, but i have been a life and health/securities agent for the last 6 1/2 years since my days in charlotte at the grand ole bofa....(a GREAT employer by the way). Well when i was on maternity leave, my insurance license had Continuing Education that needed to be completed for me to keep my license current. Well, since I was on Maternity leave, it was not completed with BofA. When I decided to work with my dad, i needed to complete the CE. I signed up for the courses online and completed them. Well, when you work on your own versus have someone monitor you licences for you it is a completely different world....So i completed the courses which cost A lot of money ($150) and hired a proctor to come to my house and watch me take and pass each one of the tests for $25.00 a pop. A side note, I failed one of the tests several times, so the proctor had to come back to my house so i could take the test again. All in all, i think that I spent $150 for the tests...Well, the deadline was November 1st and I did everything that I thought that I needed to before that timeframe. One thing led to another and I FORGOT to check with the SC department of Insurance to make sure that everything was Status Quo. Forward to November 2nd. I called the Department of Insurance to make sure they received all of my information.....Here is the cincher, I failed to pay a $50.00 fee, so......I LOST MY LICENSE. AWESOME..... All of that work for nothing. It may not seem like that big of a deal but when working two different jobs and juggling a 10 month old that i love- it was a lot of time and sacrifice. So I move on and have to reapply for my license as a new producer. I call and schedule the exam (65.00) and think that I can study with Jeff's books. What I did not know is that i have to pass a pre-licensing exam which I can only do with purchasing the online study guides and tests (185.00). I do this and have spent the better part of the last two weeks studying, taking tests, generally being in a really really bad mood. So the test was scheduled for today which i took off from one job (grace little school) and get a babysitter==EVA. free i know, but still time for her not to be doing what she wants. I go to take the exam, ready to go and I get to the testing site and GUESS WHAT??????? THE bad word people at the testing site had set me up under my MAIDEN NAME. you know what that means??? I can not take my test because my license doe s not match the test name...GREAT. It is about 80 degrees at the testing office, i am beyond mad and they tell me that I have to call the customer care line and fix the problem. That would be awesome, but it took me 30 minutes of waiting on hold to get through to someone, for them to only switch me back in the Que. AWESOME! Still at the site, i try to explain to the customer care lady what had happened and she gave me some serious attitude. She finally realized that the mistake was in fact theirs, but I can not take the exam because of the name not matching. But, I can call back tomorrow and reschedule for another time. Right. Two hours later, I leave Prometric realizing that I am in fact not in charge of everything and that my 2nd job is lying in the hands of these dumb=a**es somewhere in Minnesota. Whew. I feel a little better, but not until having two VERY large glasses of wine and an equally large piece of chocolate cake. Tomorrow, maybe will be a better day==I hope.